The association of colleges produces a series of ‘Quality Information Packs’ that are relevant to ‘Dialogue, policies and procedures’, with particular relevance to equality and diversity.
The summaries are taken from the AoC website.
The purpose of a disciplinary procedure and its associated code of conduct is to ensure that learners are aware of the consequences of breaching the code and that justice is seen to be done .
The purpose of a complaints policy and its accompanying procedure is to make clear to all staff and all learners that the college takes complaints seriously and has robust systems in place to respond to them.
The purpose of a student charter is to make a clear statement of what the learner can expect from the college and what the college expects from the learner.
Colleges have both moral and legal obligations in relation to the safety of learners. These range from colleges’ duty (under Every Child Matters) to have a safe environment for learners through to being aware of the types of situations that can create an environment where extremism can develop and taking action to reduce such possibilities.
Colleges are required, both legally and morally, to create an environment that is safe and where all learners are treated fairly and equitably. To achieve this, colleges may formalise the entitlement of learners in:
a student charter – a clear statement of what the learner can expect from the college and what the college expects from the learner.
The tool is in portable document format (pdf) and can be downloaded by clicking the link (control click to open in a new window).
Edits to the document may be saved, and the document may be distributed to others in your organisation to enable an organisation-wide review of your current position.